As one of the most remarkable years in modern economic history comes to an end, what will the next twelve months bring? We asked Shared Services & Outsourcing Network members to give their crystal balls a polish and take a look at the major events, trends, movers and shakers that they believe will make headlines and impact upon practices [...]
It seems at the moment that there’s hardly time to draw breath: the events of the last year have been so vast in impact and so profound in consequence that the repercussions continue to roll over shared services and outsourcing, and the global economy as a whole, with seismic force. Nevertheless, it’s traditional at this [...]
HR outsourcing is a practice which ensures that a business, often an SME, can benefit from expert guidance and advice on a broad range of HR services, with a solution tailored to meet their specific needs, without having to recruit, employ and train in-house personnel in this role. HR outsourcing services are provided by a [...]
HR leaders must know how to thread their way through the ins and outs of outsourcing before their organizations can build an effective HR solution. Although HR professionals have been using outsourcing in one way or another for many years, the trend continues to gather steam. A growing number of organizations are outsourcing at [...]
Phil SearleMD & FounderChazey Partners So, looking forward to next year, what are the challenges and opportunities that face us? As highlighted in the Year in Review feature, shared services and BPO as delivery solutions that can achieve the triple benefit of reduced cost, improved service levels and an enhanced control environment has been on the [...]
By: Gary Booth, Head of People Services, The Co-operative CLIMATE FOR CHANGE: The Co-operative Group is a unique family of businesses ranging from convenience food retailing, to pharmacies, travel agents and funeral homes. It is run by over three million members, each of whom has a say in how we run the business. In 2008 [...]
Among the many difficulties facing the HR community today, perhaps none is proving as intractable nor as profound in its ramifications than the question of how to respond to the rapid automation of the discipline. The rise of “virtual HR” challenges the very nature of human resources; with more and more companies opting for increasingly [...]
Whether for specific processes, or across the full range of Human Resources (HR) activities, outsourcing is a proven and viable strategy to increase the performance of the HR Function. However, there is no single formula that applies to all organisations; HR Outsourcing (HRO) is being used to address varying strategic objectives and its scope will [...]
As many organizations struggle to cut costs, streamline processes and improve efficiency to survive the current economic climate; the bar has certainly been raised for HR leaders to deliver optimum services, and in some cases, drive positivity into disillusioned workforces. But how often is HR invited to the table when tough management decisions are being called? To discover [...]
Unfortunately, HR seems to be one of the overhead functions that is frequently downsized when times get tough, either through a reduction in its budgets or by reducing its staff— after all, aren’t line managers supposed to look after all the people issues now? HR needs to take dramatic steps that will improve the impact [...]